Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We ship from our warehouse located in LA via DHL and USPS.
For products which currently are not in stock in our US warehouse, and if not otherwise stated, the time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and the postal service process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
We are currently working very hard to achieve sustainable shipping, including making use of recycled and recyclable shipping materials. We are working with multiple third-party logistic warehouses, many of them have regulations in regards to shipping material, forcing them to protect products from humidity and thus wrapping them in plastic. We spare no effort to be able to provide fully sustainable and recyclable shipping materials in the near future. We are very thankful for your support and understanding.